1. Introduction
Fintech Digital ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or enquire about our services.
2. Data We Collect
We may collect the following personal data:
- Name and contact information (email, phone number)
- Company name and job title
- Enquiry details and messages sent via our contact form
- Technical data including IP address, browser type, and pages visited (via cookies)
3. How We Use Your Data
We use your data to:
- Respond to your enquiries and provide our services
- Send you marketing communications where you have opted in
- Improve our website and service offering
- Comply with legal obligations
4. Legal Basis for Processing
We process your data on the basis of:
- Legitimate interests — to respond to business enquiries
- Consent — for marketing communications
- Contract performance — when providing services to clients
5. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (e.g. CRM systems, email platforms) who process data on our behalf and are bound by data processing agreements.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at privacy@fintechdigital.com.
8. Cookies
We use essential cookies to operate our website and analytics cookies (with your consent) to understand how visitors use our site. You can manage cookie preferences via your browser settings.
9. Contact Us
For any questions about this policy, contact our data team at privacy@fintechdigital.com or write to: Fintech Digital, London, United Kingdom.